Reset your POE modem by unplugging the power to the modem, wait for 30 seconds, then reconnecting the power. Most modems will come online within 1 minute but may take as long as 5 minutes.
You can also reset your router by unplugging the power to the router, and wait for for 10 seconds, then reconnecting the power. Most routers will come online within 1 minute or maybe longer .
You can bypass your router by plugging the POE modem directly into the computer and then reset the modem.
If any of the above steps do not work, please call the office at: 810-658-6476 and setup an appointment to have one of our technicians come out to your location. Service call charges may apply.
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