First try to reboot the system by calling our office we will remote into the box and reboot it remotely. Sometimes this requires a hard reboot but only if remote does not work. Hard reboot requires unplugging the unit and plugging it back in.
First make sure all cables are plugged in. If this is NOT an IP phone it should have a phone line going to the wall. If it is an IP phone the power will either come from a power source in same room or another location. If IP phone look for power adapter (POE) and unplug the power then plug back in, make sure has lights and all cables are plugged in.
IP Office Systems - We provide full remote programming support from our office as part of your service agreement. Call 810-658-6476 or email email@example.com with any changes to phones or system.
Call our office at 810-658-6476 for programming and repairs. These systems require an onsite visit unless an extra remote unit has been installed.
Like us on Facebook for updates on service and new products.